Eyonix's Evaluation

Ryan (thanks!) just sent me a email on a Eyonix post in the General forums. He's trying to sort out the issue of where Holeran sent complaints to wowcmfeedback@blizzard.com about his lack of activity and Pally forum presence.

Blizzard seriously needs to completely alter the way they publically are in touch with their users, especially through the Community Managers. That they have to explain and excuse themselves over and over again for the same things such as lack of information, lack of area of responsibilities, etc, ought to have ring some bells at headquarters.

I've got the feeling that the Community Managers simply aren't as open-minded and connected to the players as probably what was originally intended with their role. They just aren't open enough with what they say and what they do. Maybe this ultimately is a failure due to conflict of policy. Blizzard are reknowned for having a very tight-lipped atmosphere and trying to balance that with community managing where the objective is to be in touch and open with players must be a delicate, if not, impossible act.